This site uses cookies to provide you with a more responsive and personalised service. By using this site you agree to our use of cookies. Please read our PRIVACY POLICY for more information on the cookies we use and how to delete or block them.
  • Incident Management: Level 1 Support

Incident Management: Level 1 Support

BDO offers a fully customisable helpdesk solution allowing you to outsource all or part of your IT helpdesk to us. Level 1 Support consists of:

  • Incident Management
  • Remote Support
  • Incident Resolution & Closure
  • Remote Access Control
  • Escalation to Level 2 Support