Business Continuity Management
Faced with the challenging climate of constant business disruptions, ISO 22301 Business Continuity Management system can be used as a model to prevent and reduce the adverse impacts of all types of disasters, be it man-made or natural.
As per ISO, business continuity is described as a ‘holistic management process’ that identifies potential threats to an organisation and the impacts to business but has the capability to continue the delivery of products and services within acceptable time frames at predefined capacity during a disruption.
A Business Continuity Model ensures that proper solutions/ideas are developed to address specific risks and impacts with adequate flexibility and understanding, allowing the continuity of services during and after the disruptive incidents.
This model can be implemented irrespective of size, nature and type of organisation, whether you are in the private or public sector.
How can BDO help?
The defining features of Covid-19 and its unpredictable impacts on businesses have highlighted the pertinence of business continuity planning, which is a great foundation to identify key operations, and personnel to maintain the delivery of key products and services. Business continuity planning would have equally aided in preparing the aftermath of the crisis, by putting structures in place to maintain constant communication with your supply base and pool of clients to minimise business disruptions.
AUTOMATING BUSINESS CONTINUITY AND CRISIS MANAGEMENT
BDO offers an internally developed software, GRCConnect, which could prove to be just the edge needed to keep your operations afloat during this crisis that has turned remote working into the new normal.
GRCConnect contains a Business Continuity Management module which includes all the required documentation/recovery strategies that will help your business get through this crisis. This also includes everything from the BCM framework, the Business Continuity Plans, the composition of the Incident Management team, a complete phone directory of all staff, suppliers and customers,a Battle Box containing all key data, information and other essentials to respond to an incident.
Figure 1: Business Continuity Plans available on GRCConnect
GRCConnect also enables businesses to communicate instantly with key stakeholders via its in-built automated notifications system. Custom messages can be sent via text message or email, depending on the situation in just a few clicks.
Figure 2: Automated Notifications
Added value during lockdown situation
GRCConnect is a web-based application, meaning that it is easily accessible anywhere as long as you have an internet connection and your credentials to log in. GRCConnect’s availability as a mobile application also increases its usefulness in times of crisis management.Whileworld-wide lockdown measures are in place, you can still manage your business via simple clicks on your mobile phone.
Figure 3: GRCConnect available on mobile devices