Dhilagam Meunier
Training Consultant
Executive summary
Experienced professional with 24 years of overall working experience, including 15 years in the banking sector, bringing deep expertise in Human Resource Management, banking and professional training delivery.
Registered Trainer with the Mauritius Qualifications Authority, with proven capability in designing and facilitating training programmes, supporting organisational learning, and delivering practical, learner-centred solutions. Combines people expertise, technical proficiency, and compliance awareness in regulated environments.
Professional Certifications & Training
Education
Registered Trainer with the Mauritius Qualifications Authority, with proven capability in designing and facilitating training programmes, supporting organisational learning, and delivering practical, learner-centred solutions. Combines people expertise, technical proficiency, and compliance awareness in regulated environments.
Professional Certifications & Training
- Registered Trainer – Grooming and Communication Skills, Customer Service in the Banking Sector, Teller Training and Banking Operations - Mauritius Qualifications Authority (MQA)
- Train the Trainer – Barclays Bank
- Designing and Facilitating Training – Seven Dimensions
- UK General Data Protection Regulation (UK GDPR) – LRN
- Advanced Features of Microsoft PowerPoint – FRCI
- Advanced Features of Microsoft Word– FRCI
- Excel Advanced Crash Course – FRCI
- Certificate of Automating Excel Files using VBA Programming – FRCI
- Certificate of Achievement Becoming a Confident Trainer – Tafesa
- Certificate of Talent Clifton Strengths Institute
Education
- Bachelor of Science (Hons) in Human Resource Management - University of Technology, Mauritius
- Diploma in Human Resource Management - University of Technology, Mauritius
- Diploma in Information Technology - Oxford Cambridge and RSA (OCR)