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  • A site by BDO Mauritius
  • IT Outsourcing

Outsourced Service Desk

BDO offers a fully customisable helpdesk solution allowing you to outsource all or part of your IT helpdesk to us. Level 1 Support consists of:

  • Incident Management
  • Remote Support
  • Incident Resolution & Closure
  • Remote Access Control
  • Escalation to Level 2 Support